For reach the customer satisfaction you have 24h from the moment your package arrives to make a complaint. If you don’t make a complaint within 24h, we will understand that you are agree with your order and there are no issues to resolve.
If the watch has a problem, just return it back to us and we will repair it.
We will We will strictly test the product before shipment and take videos and photos to confirm with the buyer, We do not accept refund and exchange.
Returns merchandise must be in new condition and complete with all original packaging and stickers. We will inspect all merchandise returned.
Please make sure you return your merchandise by a traceable method to assure delivery.
If you have any question about merchandise, please feel free to contact us first. You can send email using the contact form or talk to us online and explain the reason clearly why you want to return the items.
Once the parcel was returned back then please reply the tracking number. Return shipping fee is responsible by the customer.